Privacy Policy

Last updated: 5 October 2026

This Privacy Policy explains how KPreet Venture Private Limited (“KPreet”, “we”, “us” or “our”) collects, uses, shares and protects personal data when you visit kpven.com (the “Website”) or contact us. We process personal data in line with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 and the rules made under them.

1. Information we collect

• Information you give us: your name, email address, phone number, company name, website and the contents of any message you send through our contact form or by email.
• Information collected automatically: IP address, browser and device type, operating system, pages visited, referring website, and date and time of visit, collected through server logs and cookies.
• Business information: details shared by suppliers, artisans, partners, job applicants or media contacts in the course of working with us.

2. How we use your information

• To respond to your enquiries, partnership, wholesale, career or press requests.
• To operate, secure and improve the Website and understand how it is used.
• To send updates or marketing communication, only where you have agreed to receive them. You can opt out at any time.
• To comply with legal obligations and to protect our rights, users and brands.

3. Legal basis and consent

We process personal data on the basis of your consent (for example, when you submit a form) or for legitimate uses permitted by law, such as responding to a request you have made or complying with a legal requirement. You may withdraw consent at any time by writing to us; this will not affect processing already carried out.

4. Sharing of information

We do not sell your personal data. We share it only:

• with our group brands where your enquiry relates to them;
• with trusted service providers who host the Website, provide email or analytics, under confidentiality obligations;
• with government or law enforcement authorities when required by law; and
• in connection with a merger, acquisition or restructuring, subject to this policy.

5. Cookies

We use cookies and similar technologies to keep the Website working and to understand usage. See our Cookie Policy for details and how to control them.

6. Data retention

We keep personal data only for as long as necessary for the purpose it was collected, or as required by law, after which it is deleted or anonymised. Enquiry emails are generally retained for up to 3 years.

7. Data security

We use reasonable technical and organisational safeguards, including encrypted (HTTPS) connections and restricted access, to protect personal data. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your rights

Subject to applicable law, you have the right to:

• access a summary of the personal data we hold about you;
• correct, complete or update your personal data;
• request erasure of your personal data;
• withdraw consent;
• nominate another person to exercise your rights in case of death or incapacity; and
• have your grievances addressed.

To exercise any of these rights, email info@kpven.com. We may need to verify your identity before acting on a request.

9. Children

The Website is not directed at children under 18. We do not knowingly collect personal data from children. If you believe a child has shared data with us, please contact us and we will delete it.

10. Third-party links

The Website links to our brand stores and other third-party websites. Their privacy practices are governed by their own policies, and we encourage you to read them.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the date it was last updated.

12. Grievance Officer and contact

If you have any question, concern or complaint about this policy or your personal data, please contact our Grievance Officer. We aim to acknowledge complaints within 48 hours and resolve them within 30 days.